Contractor - A.I. code analysis

May 2024 - Present

New York, NY

A.I. Training - Independently analyze and score A.I. generated code in various programming languages (Python, Javascript, Java, SQL, etc...) on factors such as readability, syntax, overall design, truthfulness, and errors.

A.I. Prompting - Craft prompts to guide A.I. in generating coding solutions. Analyze effectiveness of responses across multiple iterations or multi-step app development for contextual accuracy.

Quality Assurance (QA) - Writing comprehensive test cases to prove AI response correctness leading to a significant reduction in errors.

I.T. Tech II

March 2018 - November 2022

Spokane Valley, WA

I.T. Systems engineering and administration of internal infrastructure projects for 300 users.

Maintain I.T. Systems including telecommunications, networking, servers, cloud, and workstation systems.

Top tier I.T. help desk support ranging from complex network or security issues to infrastructure hardware failures with a 98% satisfaction rate.

On-boarding, off-boarding employees, asset tracking and deployment for all employee I.T. systems.

I.T. Systems Administrator

August 2015 - Dec 2016

Rapid City, SD

Engineered, operated and maintained more than 50 I.T. systems including production and development servers, virtual systems, network infrastructure and internal workstation and productivity systems.

Teamed with a group of software engineers to develop and support a bio-metric authentication and payment system including 200+ terminals and 1000+ users.

Collaborated using the Agile methodology with Scrum iterative development cycles leading to increased transparency, communication and effectiveness.

I.T. Systems Technician

November 2008 - August 2015

Rapid City, SD

Consulting, developing and maintaining 100% of small business client’s I.T. systems onsite, as a managed service provider.

Computer, network and telecommunications technical support for commercial and residential clients with over 95% satisfaction.

Custom server, workstation and gaming computer builds which involved planning, licensing and installation of hardware or software components.

Retail PC hardware and software sales, technical support, customer service and asset management.

Owner / Engineer

Ocean Shores WA

2002 - 2008

Owner of a one man show, I.T. Service provider company.

Duties included organizational administration but mostly providing and developing I.T. Systems as needed for the client.

Small business and residential computer infrastructure break / fix at all hours of the day.

Computer Technician

Seattle WA

1999 - 2002

Neo-Tech - Sole proprietor of a mobile computer repair company.

FocusMicro, Inc. - Building video surveillance capture and storage rack servers.

CompuCare, Inc. - Tech shop manager and mobile technician.